AFTER SALES SOLUTIONS

MOVICORTES GUINEA MINING maintains a close relationship with its customers, which goes beyond sales. It monitors the lifespan of equipment, offering a set of specific products and services to support their activities, on site, on construction sites or within the company.

TECHNICAL AND OPERATIONAL TRAINING
MOVICORTES GUINEA MINING has a training service for customers which covers all areas of intervention in the sector. Aimed at training technicians, operators and equipment managers, this service provides and updates practical knowledge on assistance and maintenance procedures, equipment operation and on-site management.

Characteristics:

• Training with qualified technicians
• Sector specialized training (support and maintenance, on-site operation and logistics)
• Training tailored to customer needs
• Certified training

WARRANTY EXTENSIONS
New models come with the standard manufacturer's warranty. After that period, customers can apply for an extended warranty. This type of service has several possibilities and can be adapted to the customer's needs. Among several advantages, warranty extensions allow the customer to have better equipment protection in more demanding applications and better control over maintenance costs.

MAINTENANCE CONTRACTS
In the maintenance contracts, MOVICORTES GUINEA MINING is responsible for the maintenance of the equipment. Contracts can be entered into at the start of, during or after the standard equipment warranty. The terms of this type of contract are seen on a case-by-case basis with each client.